Privacy Policy

Privacy Policy
Effective Date: 21/04/2026

Business Name: IntouchBS
Website: https://intouchbs.co.uk
1. Introduction

IntouchBS (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

We comply with:

UK GDPR (General Data Protection Regulation)
Data Protection Act 2018

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

Personal Information:
Full name
Email address
Phone number
Business name
Address
Financial Information:
Accounting records
Tax-related information
Payroll details
Technical Information:
IP address
Browser type
Device information
Website usage data
3. How We Collect Your Data

We collect data in the following ways:

When you fill out forms on our website
When you contact us via email or phone
When you use our services
Through cookies and analytics tools
4. How We Use Your Data

We use your data to:

Provide accounting and financial services
Respond to enquiries
Process transactions
Comply with legal and regulatory obligations
Improve our website and services
Send important updates or service-related communication

We do not sell your data to third parties.

5. Legal Basis for Processing

We process your data based on:

Contractual obligation (to provide services)
Legal obligation (HMRC, Companies House compliance)
Legitimate interest (business improvement)
Consent (for marketing communications)
6. Data Sharing

We may share your data with:

HMRC and regulatory authorities
Cloud accounting platforms (e.g., Xero, QuickBooks)
Payment providers
IT and hosting providers

All third parties are required to maintain strict confidentiality and data security.

7. Data Storage & Security

We take appropriate security measures to protect your data, including:

Encrypted systems
Secure cloud storage
Restricted access to authorised personnel

Your data is stored securely within the UK or approved jurisdictions.

8. Data Retention

We retain your data only as long as necessary:

Accounting records: up to 6 years (HMRC requirement)
Client data: as required for service delivery
9. Your Rights

Under UK GDPR, you have the right to:

Access your data
Correct inaccurate data
Request deletion
Restrict processing
Data portability
Withdraw consent

To exercise your rights, contact us at:
📧 [Insert Email]

10. Cookies

We use cookies to improve user experience and analyse website traffic.

You can control cookies through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 Email: info@intouchbs.co.uk
📞 Phone: 01375271102